Overview
Actionable business insights can drive
Productivity
By providing assistive tools, e.g., augmented writing and in-line suggestions based on the context
Efficiency
By Automating processes workflows triggering notification by detecting an incident on social media
Decision Making
By providing insights into KPIs Separating call-agents those require training based on the call conversation analysis
Services
NLP Architecture
- Data Acquisition
- Data Mugging
- Dependency Parcel
- NLP Chunker
- NER
- Rule-based Model
- Deep Neural Network
- NLU Service
Framework
- Tenser Flow
- Keras
- BERT
- Spacy
- NLTK
- Stanford NLP
Tools
- Jupiter Notebook
- VS Code
- Cloud Cognitive Services
Deployment
- Docker Containers
- Microsoft Azure
- Rest API
NLP Solution: Technical View
What can you do with it?
Customer Experience
- Customer feedback analytics
- Tone detection and workflow automation
- Support Automation
Employee Experience
- Content recommendations
- Augmented Writing
- Discovering SMEs
- Talent Recognition
- Improving Application Support
Smart Workplace
- Brand Reputation Analysis
- Lead generation
More NLP Scenarios
Smart Chatbot for customers and employees during crisis
Handling large call volume by analyzing what caller is saying and then automating the answers/workflow
Incident detection: Automated alert system based on scanning patterns on the social media and online news
Health Delivery Organization: Clinical Experience & Patient Engagement
Engagement Steps
| Proof of Concept |
|---|
| Requirements Understanding |
| Dataset validation and feasibility assessment |
| Solution Conceptualization |
| Proof Of Concept for stakeholder approvals |
| Solution Development |
|---|
| Scope of work |
| Branding related customization |
| Development |
| Deployment |
| Average Duration: 6-12+ months |
Industries
Chemical
O&G, OFS
EPC / Engineering
Manufacturing
Resources
Blog
How bots help automation using MS Cognitive Services Framework
In this fast-paced world that is almost entirely technologically dependent;
Blog
How Are Smart Workplaces Changing the Way Organizations Work?
The power of automation has smartly transformed our lives. With
