Crisis Communication Solution

Overview

Are you ready with information and tools to handle COVID-19 crises?

Employee Needs

Employee Anxiety & Concerns

Uncertain times bring anxiousness in the minds of employees. Questions like How to work in changed environment, How to follow SOP and guidelines.

Employee Motivation

Working remotely brings aloofness, Are you equipped with motivational tool to keep the morale high in current crises.

Mental Well-being & Productivity

Health status of your employees directly influences their work behavior, and on-the-job performance.

Enterprise Needs

Important Policy Changes

Businesses need to respond to the rapidly changing needs of their customers and employees.

WFH Tools & Guidance

Remote Working needs tools for collaboration and innovation when physical presence is impacted.

Advisories

Important advisories related to health & safety by government organizations and enterprises.

Customer Needs

Business Continuity

How can technology play a key role in responding to these changes and challenges.

Customer Support and Communication

Customer Support gets a huge surge of inquiries that enterprises are not equipped to handle.

Important SOP Changes

How to effectively manage workforce and maintain business continuity especially during times of uncertainty?

What are we offering?

Communication Site

A ready to use, template driven SharePoint Site. Keep people informed, engaged, and moving forward during crises

MS Teams and Power Apps

A ready to use, Microsoft Teams & Power Apps app. Let employees collaborate seamlessly during crisis

COVID-19 Smart Bot

Free Chat Bot to answer common COVID-19 questions. Provide authentic and real-time information in a conversational manner

Employee Recognition and Idea Management

SaaS-based products with 6-month free subscription. Boost employee moral and invite innovative ideas to handle crisis

What can you do with it?

Create announcements, news, resources, communities, and calls-to-action

Create a central resource for leaders and communicators to share important news and announcements

Create a place to connect people across the organization

How fast can you address above needs?

Get a Free Demo

Quickly Setup Communication Site

EMERGENCY CONTACTS

List of emergency contacts with detailed contact information of Crisis Response/Support team

COMPANY NEWS

Ability to publish news, updates, and content specific to organization

EMPLOYEE WORK STATUS

Ability for employee to provide presence status i.e. working from home, out sick, on personal leave, and out on vacation

HELP REQUESTS

Ability for manage helpful tips that users have contributed for their peers.

FAQ

Frequently asked questions

USEFUL LINKS

Useful application links and KM sites’ URLs

HELPFUL TIPS

Ability for manage helpful tips that users have contributed for their peers.

TWITTER FEEDS

Tweets handler feeds from sources like WHO & CDC

Featured Content

Let employees collaborate seamlessly using MS Teams app

Create Business Apps for tasks and statuses using Power Apps Platform

Motivate by recognizing employees who put in great efforts

Empower employees to innovate and collaborate in tough times

Crucial
Installation and configuration of OOTB templates across following platforms
– SharePoint – MS Teams – Power Apps
Train the trainer
– Technical maintenance – Content management

Essential
Includes everything from Crucial
Branding related customization
No-code customization (configuration)
– Existing/OOTB Web parts (survey, poll) – Changes in Global Navigation – Up-to 5 additional content pages
Up-to 3 Forms and OOTB workflow configuration
E.g. “Help Request” workflow configuration
Crisis FAQ BOT
– IBM COVID-19 SmartBot* configuration on the site web page
Configuration of Bravo – enabling organization to recognize people who are going beyond their line of duty

Vital
Includes everything from Crucial & Essential
Customization based on requirements – Integration with other applications/systems – Localization related changes
Choice of using alternative template suggested by SpadeWorx
Ideacomb – enabling organization to collect ideas/opinion from employees to address challenges during the crisis situation.
Crisis FAQ BOT
– Extending the IBM COVID-19 SmartBot* configuration on the site web page to include your organization specific questionnaire