Manufacturing

Making Smarter Decisions

with PI System®


Business Challenges


Our client, one of the largest cement manufacturers in the world with operations spread across India and abroad, needed a system that could deliver real-time insights into asset performance, plant operations, and production KPIs. With operations distributed across multiple facilities, key challenges included:

  • Limited integration of process data from multiple plants and units
  • Need for a standardized, asset-centric data model across facilities
  • Lack of real-time alerts and visibility into operational exceptions
  • Heavy reliance on manual monitoring processes
  • Minimal use of analytics to drive proactive operations
The absence of a unified view made it difficult for central and plant-level teams to monitor processes consistently or act swiftly on deviations.

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Solution

To address these challenges, we implemented the PI System® to serve as a centralized data infrastructure. Key solution components included:

Deployment of the PI System® across all major production units

Creation of a standardized Asset Framework (AF) for hierarchical asset modeling

Implementation of calculated data points to enable KPI tracking

Development of ProcessBook screens tailored for different roles and operations

Configuration of real-time notifications using PI System® Notifications

Integration of a custom SMS module for urgent operational alerts

These enhancements enabled production teams to shift from a reactive to a proactive approach, with role-based visualizations and event-driven insights. 

SERVICES INVOLVED

Business Impact

The implementation of the PI System® brought immediate operational benefits and positioned the organization for continuous digital growth. Impact highlights include:

  • Unified, real-time visibility across over 50 production facilities
  • Standardized monitoring using a consistent asset hierarchy
  • Reduction in downtime through timely alerts and escalations
  • Faster response to process anomalies via mobile SMS notifications
  • Increased adoption of centralized dashboards for performance management
  • Scalable platform ready for future analytics and optimization initiatives

OUR CLIENT QUOTE

"The PI System® has transformed how we monitor and manage operations. With real-time visibility and role-specific dashboards, our teams are now more proactive, efficient, and confident in decision-making."


Operations Head

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