Oil & Gas – Oilfield Service Provider

Expectation

  • Thought leadership during IT divesture and transition 
  • Stabilize  application landscape during and post divesture
  • Provide Application Maintenance support during standup and transition
  • Multi country (34 countries) application roll-out and hand holding
  • Cost effective and efficient IT service delivery to optimize Opex
  • Advisory for future roadmap and upgrades

The Solution

  • Introduced key resources and best practices to architect the System Landscape optimization without any disruption to business continuity during divesture
  • Framed and anchored appropriate TSA to ensure customer satisfaction and hand holding
  • Appropriate change management programs were driven by the IT staff to ensure readiness and availability of production environment post divesture
  • Invasystems proposed onsite / offshore managed service program to address the application support work for Oracle, SharePoint, Office 365, PLM, MFG, Ops, Sales & CRM (MS Dynamics), PowerBI applications and various custom developed applications (.Net, Java, Power Builder etc.) applications.

The Results

  • Ensured business continuity without any disruption during divesture
  • Faster stabilization post divesture
  • Ensured smooth transition and appropriate knowledge transfer to the business users
  • Reduced incident count and SLA adherence during the support calls
  • Efficient service delivery from offshore
  • Application consolidation, modernization and functionality rationalization.
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